Insurance companies really don't like paying for prescription eye drops. They insist that the over-the-counter garbage is sufficient. Most of the over-the-counter eye drops irritate my eyes. The few that don't irritate my eyes aren't effective at helping the situation.
On July 2, I was finally prescribed Restasis. I had to endure torture from late February until the beginning of July simply because my insurance uses step-therapy. Once I had two failed attempts (punctal plugs and serum tears) to help my dry eyes, I was approved for prescription eye drops. That should have happened in February.
I was told that Restasis would burn my eyes for a short time each time I used it. I was also told that it would take several months to see results. That is why the prescription eye drops should have been approved in February.
The first thing I did when I got home was to check online reviews of Restasis. They weren't good. Many people complained about how much Restasis burned their eyes. Restasis helped some people... eventually. Other people said that it never helped.
Since I had had six bad reactions to medication and treatments since January (hydroxychloroquine, pilocarpine, chlorthalidone, lisinopril, punctal plugs, and losartan), I was afraid of the Restasis.
I mean... I was genuinely scared. My eyes had been so horrible that I didn't want to use something that would make them burn even more!
I have been using ChatGPT this year as I have sought answers to my eye problem. I am wary of ChatGPT. The silly thing complements me all the time because I have such great ideas! Sometimes I tell it the real situation, and other times I query in a general sense to prevent it from pandering to me.
I had already told it about Sjӧgren's, Hashimoto's, Covid, and what treatments had already been tried.
I first asked, "How does Restasis work?" It told me a bunch of stuff, including that it doesn't start working immediately.
I wrote, "I'm just afraid to start taking it because of how irritated my eyes have been for the last five months."
Among other things, ChatGPT told me this:
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Restasis works best in people with inflammation-related dry eye—which includes:
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Autoimmune disease-related dry eye (like from Sjogren’s),
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Neuropathic inflammation post-viral (like post-COVID),
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And possibly ocular surface nerve hypersensitivity where inflammation is contributing.
It may actually help reduce the irritation long-term, but only after that initial difficult period.
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I verified through an online search that Restasis is prescribed for inflammation, so ChatGPT's response seems reasonable.
I then asked, "How long does the sensitive phase last? How long do the drops sting the eye each time they are used?"
ChatGPT replied that the sensitive phase can last for 3 to 12 months and that the stinging is short-lived. It also gave me some advice like to refrigerate Restasis and to use serum tears 15 minutes before Restasis.
I picked up the Restasis on July 3. My eyes were feeling overall pretty good that day, so I thought that I'd wait to try the eye drops. I was quite fearful of trying Restasis.
On July 4, I woke up and quickly determined that I wasn't going to have a very good day with my eyes. I decided that I had nothing to lose.
The Restasis burned a little bit, but nothing like what people mention online. Within an hour, I felt like my eyes were less irritated than they had been in... months. I was perplexed, since Restasis is supposed to take months to work. I considered that I might have been experiencing a placebo effect, but I quite frankly expected the Restasis to make my eyes worse. I wasn't expecting sudden improvement, so I didn't think that I was manifesting a positive reaction.
Really, I was dumbfounded.
I searched online and found just a couple examples of people saying that Restasis helped immediately. I decided to ask ChatGPT. I didn't tell ChatGPT that I had already tried Restasis so that I wouldn't influence how it answered.
I asked, "I understand that it takes at least two months for Restasis to help. I saw a comment online where someone said that Restasis helped them immediately. How often does that happen?"
This is what it told me:
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📊 How common is early relief from Restasis?
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In clinical studies and post-marketing reports, early relief (within days to 1 week) is uncommon, but not unheard of.
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Based on observational data and ophthalmology feedback:
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Only about 5–10% of patients report early noticeable improvement in symptoms.
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The majority notice changes between 1 and 3 months.
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A subset (20–30%) see no benefit at all, especially if inflammation isn't the main driver.
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💡 Why do some people feel better so quickly?
A few possibilities:
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Inflammation was the primary cause, and their ocular surface responded rapidly to even low-dose immunomodulation.
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Placebo effect + supportive treatments (e.g., artificial tears, cold storage, serum tears) created a synergistic improvement.
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The Restasis may have reduced nerve irritation quickly by calming immune cells that were triggering sensory nerve endings—especially in people with milder SFN-related inflammation.
⚠️ But it's important to note:
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Most people with chronic or autoimmune-related dry eye need to wait at least 6–12 weeks to feel confident it’s working.
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Doctors usually recommend sticking with it for at least 90 days before deciding if it’s effective.
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I had already decided that my eye problem is inflammatory, at least the part since February. There's also my aqueous deficiency from Sjӧgren's as well, but the rapid deterioration in my eyes was undoubtedly caused by the punctal plugs, other bad reactions, and likely Covid. It seems logical that the Restasis could help me on a faster timeline because it would calm that inflammation.
By one week after starting Restasis, I felt that most of the damage caused by the punctal plugs had been reversed. I still had periodic burning, which was a symptom that started with losartan, and my eyes were still quite dry. After only one week of using Restasis, it was great that my eyes were mostly back to what they were before I got the punctal plugs.
I am now one month into Restasis. My eyes are burning very little except for the burning I feel in the hour or so after I use Restasis each morning and evening. I don't mind the burning as it feels like a therapeutic burning to me. It's a mild burning that I rather like because it makes my eyes moist. It makes me feel like the Restasis is doing good things to my eyes.
I look forward to using the Restasis each morning and evening.
My eyes are still quite dry and are still noticeably worse than before I had Covid in December. The summer heat is really drying my eyes out. I suspect that my electrolytes are still off from losartan. It's going to take time, but I feel like the Restasis will gradually make my eyes better and better.
Also, I notice that I'm forgetting to use the hot compress on my eyes most days. I'm not using eye drops quite as much, either. My eyes are still dry, but they are slowly improving.